Contact Eero Customer Service
Eero Phone Numbers and Emails
Toll-Free Number:
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(877) 659-2347United States and Canada
Customer Service:
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(415) 738-7972
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+61 180 002 9708Australia
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+3 318 721 4975France
Eero Emails:
How to Contact Eero Customer Service?
Most Popular Number:
| Total calls: 1 366 | Issues resolved: 48 | Last call: May 5, 2025 |
Eero Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Eero Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Eero is 8776592347. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 95% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Eero may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Eero Customer Service is rated at 3.9 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Eero is 8776592347. 79% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 95% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Eero may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Eero mainly because of product/ service, request for information and account.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Eero is support@eero.com. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Eero Website:
Eero Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
500 Howard St. Suite 900
San Francisco, CA 94105
North America Hours:
Monday - Friday: 5:00am - 8:00pm (PT)
Europe Hours:
Monday - Friday: 9:00am - 6:00pm (CET)
Australia Hours:
Monday - Friday: 9:00am - 7:00pm (AEST)
Eero Customer Service Reviews
The customer service person was very knowledgeable, helpful and patient. She helped me resolve the issue.
Answered all questions I had at the moment. Will be calling again very soon to complete installation.
How Good is Eero's Customer Service?
Summary of Eero Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eero?
Product/ Service Question:
- “Eero device settings”
- “Not internet”
- “Rename network”
Request for Information Question:
- “Can't get anyone to help me with my bill”
- “Support”
- “Help with lclonnelcltlilnlg web cams”
Account Question:
- “Can't find my account number or anything to link to me”
- “Unable to login”
- “Password”
Payments and Charges Question:
- “Payment”
- “Pay my bill”
- “Pay bill”
Staff Question:
- “No service”
- “I Intermittent service”
- “Service outage”
Website/ Application Question:
- “Install Wi-Fi erro”
- “New installation”
- “Eero Installer needs help for client. Numbers good. Wi-Fi calling erratic.”
Return/ Replace Question:
- “Return product”
- “Return”
- “Need correct power cord”
Activation/ Cancellation Question:
- “To cancel my internet service”
- “Cancellation”
- “Need to cancel to arrange a new booking”
Cards Question:
- “Security and credit cards”
- “Red PIN number”
Refund Question:
- “Refund”
Employment Question:
- “Setup job site security case”
Other Question:
- “My order”
- “Unable to go to netflicks,discover from by living room”
- “Setup”
Compare Eero Customer Service To
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