Contact Eero Customer Service
How to Reach a Person at Eero
Toll-Free Number:
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1-877-659-2347United States and Canada
Customer Service:
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1-415-738-7972
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+61 180 002 9708Australia
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+3 318 721 4975France
Eero Emails:
Eero Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Eero Phone Number | 1 (877) 659-2347 |
| Average Hold Time | 00:00:24 |
| Average Calls duration | 6 minutes |
| Most Popular Eero Email Address | support@eero.com |
| Eero Live Agent Availability | 22% of callers successfully reach a real person |
| Issue Resolution Rate | Low (15% reported full resolution) |
| Eero Customer Service Rating | 4.8 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Product/ service, request for information and account |
| Customer Effort Score | Low Effort |
| Prepare before the call to Eero | First and last name, email or phone number |
How to Contact Eero Customer Service?
Most Popular Number:
| Total calls: 1 404 | Issues resolved: 52 | Last call: Apr 9, 2026 |
Contact Information
Eero Website:
Eero Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Location:
500 Howard St. Suite 900
San Francisco, CA 94105
North America Hours:
Monday - Friday: 5:00am - 8:00pm (PT)
Europe Hours:
Monday - Friday: 9:00am - 6:00pm (CET)
Australia Hours:
Monday - Friday: 9:00am - 7:00pm (AEST)
Summary of Eero Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Eero?
Product/ Service Question:
- “Wifi not working”
- “No internet”
- “Eero failed to connect during set up”
Request for Information Question:
- “Help with connecting an Eero at our income property that was previously in my home.”
- “Need help changing password”
- “Help connecting”
Account Question:
- “Hacked”
- “Forgot WiFi passwaor”
- “Locked out”
Payments and Charges Question:
- “Pay bill”
- “Payment”
- “Pay my bill”
Staff Question:
- “No service”
- “I Intermittent service”
- “Service outage”
Website/ Application Question:
- “Install Wi-Fi erro”
- “New installation”
- “Eero Installer needs help for client. Numbers good. Wi-Fi calling erratic.”
Return/ Replace Question:
- “Return product”
- “Return”
- “Need correct power cord”
Activation/ Cancellation Question:
- “To cancel my internet service”
- “Cancellation”
- “Need to cancel to arrange a new booking”
Cards Question:
- “Security and credit cards”
- “Red PIN number”
Refund Question:
- “Refund”
Employment Question:
- “Setup job site security case”
Other Question:
- “Set Up Problems”
- “Eero problems”
- “Adding a router”
Compare Eero Customer Service To
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